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Phantom Mortgage

2 Years ago we had a second mortgage on our house which was also a line of credit. We paid it off 2 years ago. The mortgage company sent us a letter that said we couldn’t use that credit line anymore because of the recession basically. The mortgage company sold that loan to another company even though it had a zero balance. The new company notified us of the loan transfer and has been sending us statements ever since. The statements say there is a zero balance. Has this ever happened to you? It must be all automated because I think that human intervention would realize that there is no balance and that it has no value. We’ll be leaving the twilight zone anytime now hopefully.