Don’t Buy ASUS motherboards they reject warranties

10:45 am Computer Problems No Gravatar

asus

We sent back an ASUS motherboard to ASUS for warranty repair or replacement. They provided an RMA (return merchandise authorization) number and we sent back the board to them. We get an email from them rejecting the repair or replacement because they can’t repair it and because they don’t have a replacement. So basically, they don’t provide a warranty on their products because they don’t carry the stock for replacement. They provide a 3 year warranty on their boards, but they don’t stand by their warranty. Why did they provide an RMA if they weren’t going to stand behind their warranty anyway. If they didn’t have a replacement in stock why did they give us an RMA? So, ultimately I am gettin back a broken motherboard and I paid shipping for nothing. We sell hundreds of motherboards at our company and we will not be buying ASUS again.

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