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Seagate will not allow a hard drive to be sent back under warranty

Seagate will not allow a hard drive to be sent back under warranty to Seagate because they sold the hard drive to another company that sold it to me.

Here is a quote from Seagate’s warranty checker page:

The product you identified was sold as a system component. Please contact your place of purchase for service. Seagate sells many drives to direct OEM (Original Equipment Manufacturer) customers. These products are usually configured for the OEMs only, as components for their systems. You must contact your place of purchase for any warranty support on these drives.

What Seagate is doing is making the company that I bought it from deal with the warranty and making me wait longer to get my hard drive back. They want me to send the hard drive to where I purchased it, and that vendor has to send it back to Seagate. I would bet that this policy really cuts back on warranty returns and it also really upsets customer who won’t buy their products again. I went round and round with Seagate on the phone today to no avail. Does this seem stupid to you or is it just me?

Friends daughter colors her hair blue

My friends daughter colored her hair a light blue with the permission of the mother. The girl went to school and talked to the Principal’s office about coloring her hair after the fact. She should have checked before coloring her hair. The school sent the student home because she colored her hair. It is strange that the handbook says that you can’t color your hair at all. So, if you colored your hair from blond to brunette that would be a problem also. I think their book needs to be revised so as to avoid a potential lawsuit.

The girls teacher was okay with the blue hair, but not the administration.

Kids now a days will do all types of things in order to gain attention. Growing up we wore bell-bottomed pants and tie died shirts. Coloring of the hair should be the least of the authorities worries.

Loud Music from other cars

I’m driving down the street when a car pulls up next to me. The guy in the car beside me is playing some kind of techno or rap music that is so loud I doubt he could hear a horn or a firetruck going down the street. I really wasn’t interested in hearing his music although it seems that he wants everyone to hear his music.

Some misconceptions about losing your hearing here:

Hazards of parking lots and people backing up

Hazards of parking lots

I was driving through the parking lot this morning to go to breakfast. I was driving through a lane in the parking lot and a Crown Victoria put it in reverse to backup. The guy didn’t even turn around to look to see what is behind him. He just backed up in his giant bumper car. I managed to get around him without incident at the last second. Has this happened to you? What do you think?

Cell Phone advertisement calls

Well I am driving to meet my wife for dinner and the cell phone rings. I think it is my wife so I pull over to the side of the road and unbuckle my seat belt to get to my cell phone. I answer the call and it is an advertisement that my car may out of warranty. I can’t believe that I ended up on some solicitors list on my cell phone. It isn’t bad enough I get bombarded by advertisements every moment of the day. I would think that this would contribute to the hazards of driving, not to mention a complete waste of my time. What do you think?

One hand doesn’t know what the other hand is doing

Work Yesterday:

I work in a retail/service business selling and repairing computers. A lady just called and was upset that she hadn’t heard about her computer repair. The thing is that she didn’t drop the computer off, her son did. We have her son’s information on the paperwork including his cell phone number. We don’t have her phone numbers. She was upset because the computer has been here for a month. The son was supposed to come in and figure out what he wanted to do with the computer, but of course he hasn’t, even though we have called him repeatedly. Is it just me or is it the son’s fault for not following up with his mom?

Difficulty changing airline tickets

Five days ago I purchased some airline tickets for a trip to Florida. I went through CheapTickets.com. Everything went well until I needed to change the dates on the tickets to May instead of March. I went back to CheapTickets.com to change the ticket dates and I found out that they wanted to charge me $25 per ticket and the airline required a change fee of $100 per ticket. I was very nice and I explained that I had made a mistake in the dates (M for March and M for May), but they couldn’t do anything about it. I could see if I purchased a product and returned it, but I didn’t receive the product nor did it affect them in any way. I checked around and found out that this has happened to other people. May favorite is when a friend of mine made a mistake on ticketing and within 10 minutes tried to change it and they were charged these excessive fees also. I tried disputing it through my Amex card, but American Express couldn’t do anything about it. I also tried the airline directly (American Airlines), and they wouldn’t do anything about it. My understanding now is this is the standard policy in the airline industry. This makes me understand why people don’t want to fly.

I realize there is rules and regulations in this lifetime, but this seems kind of extreme to me. What do you think?

Cut off by careless driver

On my way to work again and I am at an intersection where two lanes merge. A lady in a van (soccer mom, not that it matters) cuts me off and then turns her signal on to get over. I am not sure if she didn’t see me or if she just didn’t care one way or the other. We were inches apart and she almost slammed into side of my truck. Perhaps looking to the side was too difficult.

What do you think?

Oblivious guy mowing his lawn

On my way to work again, cruising down the street on my way to work this morning and a guy on the side of the street is mowing his grass with a riding lawnmower. All is well except that he is close to the road and the mower is shooting debris into the road. I have mowed grass in the past and I realize that rocks, sticks and other debris may come out of the side of his mower. I veered away from where he was mowing as much as possible, but a rock hit the front of my truck. I lost my mind for a moment and went insane and then I realized that if I stopped I would be late for work so I continued onto work. When I arrived I inspected my truck and everything was fine. Why couldn’t he mow the other direction? Answer: He couldn’t because he wouldn’t get close enough to the fence. Perhaps he could have mowed with the debris blowing into his yard and then used a weed trimmer to get the rest. There’s is an idea. That would have been too much work I suppose.

What do you think? Leave a comment.